ITernal Networks specializes in a wide range of services, including tailored IT services and solutions for small and medium businesses and their owners in Las Vegas. We are committed to providing each and every one of our clients with high quality service and support. Our unique IT team is incredibly friendly and can help you every step of the way in growing your business. We expertly combine our services in order to provide you with customized help and support so you only get what you need and what you want. Our innovative approach starts with a thorough investigation of what your company needs to succeed so that we can ensure a perfect fit with you and our services.

ITernal Networks' clients benefit greatly when they choose to partner with us. Not only will you have more energy and time to focus on your business while we handle your IT needs, but you'll experience happier and more productive employees, too. Let us help you open the doors to more technology so you can rest easy that your network will always perform to your standards and that your company will be able to outperform its competitors with ease. Sleep soundly tonight knowing that your electronic assets are optimized, maintained,  and protected – because ensuring your business' technology runs smoothly is our top priority.

Meet the Team

Bios

Michael Kanet
President & Owner

Michael founded iTernal Networks in 2009. He has always had a passion for technology and a love of helping people. He even began building computers and networks at age 14! Michael turned his passion into a career when he graduated from UNLV with a BSBA Degree in Management Information Systems. Now, Michael enjoys working with businesses to improve their technology to ensure continual business success, with a focus on their Cybersecurity. In his free time, Michael enjoys spending time with his wife and their five children, playing volleyball or volunteering in his church.

Brandon Walton
Project Manager/Service Desk Manager

Brandon was born Salt Lake City, Utah but grew up in Las Vegas, Nevada. Brandon moved to working remotely mid-2020 and decided to move back to Salt Lake City to live on a ranch with his new bride. When he's not designing, building, installing and maintaining your supercharged network, he can be found in the back country camping, backpacking or mountain biking.

Dana Ayala
CyberSecurity Specialist/Special Projects

Dana was born and raised in Fort Lauderdale, Florida. She has her Bachelor's Degree in Cybersecurity and holds several different IT industry certifications. Dana has been working in the IT industry for over 20 years and is passionate about her IT career, specifically her role at iTernal Networks. In her free time you can find Dana either indulging in her favorite video game or spending time with her ever growing family.

Jake Smallwood
CyberSecurity Specialist/Network Administrator

Jake was born and raised in Sonoma County, California and currently holds an Bachelor's Degree in Information Systems Security. With over 10 years of experience in the IT industry, Jake's expertise in IT solutions allows him to support both large enterprises and small/medium businesses alike. Jake’s overall goal is to enable clients to streamline daily business operations by harnessing the latest technologies, while also ensuring the all-important element of customer care that is decidedly missing from the IT industry. Jake’s specific fields of expertise include Enterprise Security, Windows Server Administration, Network Administration, Cloud Solutions, Mobile Device Management, and IT Training. In his free time Jake enjoys spending time with his family, playing the latest video games, and golfing with friends on the weekend.

Ray Basilio
Help Desk/Onsite Specialist

Ray was born and raised in Southern California with this identical twin brother. Ray has a Bachelor’s Degree in Telecommunications Management and has over 20 years of experience in the IT field. Ray is new to the iTernal Networks team and is enthusiastic about bringing the very finest service for all of your IT needs. In his free time Ray is a family man who is proudly raising his five children.

Betsie Jones
Office Manager

Betsie grew up in Las Vegas, Nevada. She has her Bachelor's Degree in anthropology and a Master’s Degree in accountancy. She is a traveler at heart and there pretty much isn't anywhere she wouldn't love to visit, she is even married to a pilot! Betsie left the Las Vegas area when she was pursuing her education but eventually returned to Las Vegas to start her family of four crazy kids and one crazy cute German Shepherd.

Rachel Gillett
Marketing Director

Rachel is originally from Orange County, California. She has her Bachelor's Degree in Marketing from Boise State University (Go Broncos!) and her Master’s Degree in Sports Administration from Arkansas State University. She is new to the area but is warming up to Las Vegas quickly. In her spare time you can find Rachel hiking, traveling, trying a new restaurant or attending a sporting event.

Charles Garnes
Director of Business Development

Beginning his sales career in Washington, DC, Charles made the cross-country trek to settle in Las Vegas in 2015. With nearly ten years of experience working with small and medium sized businesses to develop overall strategy around their IT goals, Charles continues to be a key resource for our clients. Focused and passionate, his desire for achieving results and building relationships with our clients continues to steer the team to new opportunities. When not at the office, Charles occasionally leaves technology behind to go for long hikes or a daily run, and he is always looking for the next big science fiction series to dive into.

iTernal Networks support staff consists of a team of certified professionals in our Network Operations Center. These professionals have many areas of expertise including:

  • IT Infrastructure Library (ITIL v3)
  • IT Service Management (ITSM)
  • Project Management Professional (PMP)
  • Six Sigma
  • NOC Tier-1
  • NOC Tier-2
  • Engineering and Development
  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified Systems Administrator (MCSA)
  • Microsoft Certified Professional (MCP, MCITP, MCTS)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Network Professional (CCNP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Red Hat Certified Engineer
  • VMWare Certified Professional (VCP)