iTernal Networks is Nevada's premier Managed IT Services & Cybersecurity provider. We specialize in helping businesses manage their cyber risk and optimize their workplace efficiency. We are committed to providing each client with high quality service and support. Our team of qualified consultants and engineers engage with our clients in a way that is both supportive and professional, as we excel at going above and beyond to do the right thing for our clients. It is our passion for innovation and our attentive approach with our clients that ensures that we will continue to be the perfect fit to help navigate the rapid changes in cybersecurity and workplace needs. When you partner with ITernal Networks you join a supportive family of dedicated experts that have a shared vision to help provide a safe and secure environment for you to confidently do what you love.

Meet the Team

Bios

Michael Kanet
President & Owner

Michael founded iTernal Networks in 2009. He has always had a passion for technology and a love of helping people. He even began building computers and networks at age 14! Michael turned his passion into a career when he graduated from UNLV with a BSBA Degree in Management Information Systems. Now, Michael enjoys working with businesses to improve their technology to ensure continual business success, with a focus on their Cybersecurity. In his free time, Michael enjoys spending time with his wife and their five children, playing volleyball or volunteering in his church.

Dana Ayala
Service Delivery Manager

Dana was born and raised in Fort Lauderdale, Florida. She has her Bachelor's Degree in Cybersecurity and holds several different IT industry certifications. Dana has been working in the IT industry for over 20 years and is passionate about her IT career, specifically her role at iTernal Networks. In her free time you can find Dana either indulging in her favorite video game or spending time with her ever growing family.

Ray Basilio
Help Desk/Onsite Specialist

Ray was born and raised in Southern California with this identical twin brother. Ray has a Bachelor’s Degree in Telecommunications Management and has over 20 years of experience in the IT field. Ray is new to the iTernal Networks team and is enthusiastic about bringing the very finest service for all of your IT needs. In his free time Ray is a family man who is proudly raising his five children.

Nick Race
Engineer Technician

Nick was born and raised in Las Vegas NV.  Nick served in the United States Air Force for 4 years at Barksdale AFB in Shreveport Louisiana with a primary focus on Cyber Security and Warfare.  While serving Nick finished his Community College of the Air Force Associates degree and finished various certs like Security + and CEH (Certified Ethical Hacking).  In his free time Nick continues his pursuit of constant knowledge in the Technology field and does charitable work for local animal rescue shelters.  He also has an avid interest in automation. 

Gabe Rubio
Service Desk Technician

New to the team in March 2022. Learn about Gabe, coming soon!

Betsie Jones
Office Manager

Betsie grew up in Las Vegas, Nevada. She has her Bachelor's Degree in anthropology and a Master’s Degree in accountancy. She is a traveler at heart and there pretty much isn't anywhere she wouldn't love to visit, she is even married to a pilot! Betsie left the Las Vegas area when she was pursuing her education but eventually returned to Las Vegas to start her family of four crazy kids and one crazy cute German Shepherd.

Charles Garnes
Director of Business Development

Beginning his sales career in Washington, DC, Charles made the cross-country trek to settle in Las Vegas in 2015. With nearly ten years of experience working with small and medium sized businesses to develop overall strategy around their IT goals, Charles continues to be a key resource for our clients. Focused and passionate, his desire for achieving results and building relationships with our clients continues to steer the team to new opportunities. When not at the office, Charles occasionally leaves technology behind to go for long hikes or a daily run, and he is always looking for the next big science fiction series to dive into.

Emily Tidd
Marketing Coordinator

Born in Illinois, Emily started her marketing career in 2012 after finishing school as a Departmental Scholar. She came to Las Vegas in 2014 and has since done marketing for all sorts of clients, including doctors, lawyers, video games, and online apps. Emily uses her knowledge of many industries to create marketing strategies that align protentional clients to the IT services they need most. When she's not in the office, Emily is a costume hobbyist, creating costumes for shows on the strip, conventions, and promotional use. She also portrays superheroes for the local charity group Critical Care Comics.

iTernal Networks support staff consists of a team of certified professionals in our Network Operations Center. These professionals have many areas of expertise including:

  • IT Infrastructure Library (ITIL v3)
  • IT Service Management (ITSM)
  • Project Management Professional (PMP)
  • Six Sigma
  • NOC Tier-1
  • NOC Tier-2
  • Engineering and Development
  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified Systems Administrator (MCSA)
  • Microsoft Certified Professional (MCP, MCITP, MCTS)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Network Professional (CCNP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Red Hat Certified Engineer
  • VMWare Certified Professional (VCP)